Passenger Review

Lion Air review by Abigail 2017-02-03

5 / 10

02 February, 2017 by ar

Economy Class

This is the worst flight in my life. Almost 6 hours delay from Penang to Kuala Namu, Medan and crew on the gate desk didn't give a proper explanation. They ONLY gave us fried rice with an egg which was in super small portion (don't need to tell you the taste) and a cup of water, they delivered it 8.45pm when people already got hungry on 7.00pm. All of my friends already told me don't choose Lion Air like ever. I never believe them, know I do! I won't choose Lion Air again in the future, and if you want to choose this flights please think twice. Don't waste your time, you better spend a lil bit money for other great flights. Lion Air is the worse. I had my parents and my aunty and uncle with me, can you imagine how tired they were waiting for 6 hours without a proper explanation. From 1 to 10. Sorry not sorry I give 1 to Lion Air.

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Lion Air

Lion Air

Overall Value for Money

3

Seat and Cabin Space

3

Customer Service

2

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

n/a

Recommend Airline