Air France did not let me on board because at check-in desk the company representative told me I am required french transit visa ( My flight was from Istanbul to New York with connection in Paris). I had to purchase tickets with another Airline (my AF tickets were not refundable) right there at the airport which costed me a lot. And when I was on board of another airline they called me from Airfrance saying sorry and admitting their mistake. No any transit visa requirement for me. Such a "smart" gesture. It has been a month since then but nothing has been refunded yet, no answers to any of my complaint letters no answers to my calls. Their customer service is awful, as well as ground staff. So unprofessional. Not sure about pilots and air staff but I wouldn't put my life at risk and fly with them. Especially considering the situation "on the ground" can not be sure that situation " in the air" is any better. Please cherish your lives and do not choose AirFrance as a carrier.
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Air France
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Recommend Airline