All Nippon Airways (ANA) review by Marc

Flew from KUL to Tokyo. From check-in to onboarding to flight service and food, excellent service. Food from KL to Tokyo could be improved. Return flight we experience less than satisfactory service because we wanted some changes in our seats which involved asking another passenger if he was willing to switch with you. The ground crew said they would try but they didn't. In the end when we boarded we asked the passenger himself who was more than happy to accommodate!