The WestJet cancellation policy in light of a global pandemic is completely unacceptable and disgusting. After trying to cancel my flight online, I found that the only thing offered was a flight voucher so I disputed the charge with my credit card company. They had the nerve to counter dispute and the money is now back on my card. I called them and explained I have underlying health issues that could kill me if I were to get the virus and they were unconcerned. I'm never flying with them again and I wanted to let everyone know how awful their policies are.
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WestJet
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