Passenger Review

AnadoluJet review by Shahabedin

2 / 10

14 January, 2022 by Shahabedin Hojjati

Economy Class

Istanbul-Tehran, 23:15 from SAW airport. I went to the check-in counter at around 20:30. At the check-in counter, I had to wait in the line for more than 1.5 hours. The staff could not speak English effectively. In fact, they pronounced "kg" as "Kee Zhee". Right there, I realized that the baggage allowance for this flight is 20 Kg. That, of course, was my own fault. My baggage was 7 Kg overweight and I was willing to pay for that. However, that simple process took almost AN HOUR because it was sooo haaaard for them to accept USD instead of YTL/EURO. Onboard, everyone was sitting in the closest possible distance from the next person and meanwhile there was no passenger in almost 1/5 of the plane. There was no room for my hand bag in the compartment above my head. I asked the flight attendant for help; he responded “I cannot do anything because I don’t know whose belongings are occupying the compartment”. Finally, at the time of landing, we hit the ground so hard that everyone jumped up their seat. There was more to write, but I could not write the rest due to 200-word limit on this website.

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AnadoluJet

AnadoluJet

Overall Value for Money

1

Seat and Cabin Space

2

Customer Service

1

In Flight Entertainment

n/a

Baggage Handling

1

Check-in Process

1

Meals and Beverages

1

Recommend Airline