Passenger Review

Qantas review by Ian 2016-11-27

9 / 10

26 November, 2016 by ar

Economy Class

I flew the one remaining jet service Canberra to Sydney on 04 November - otherwise only slow, noisy turboprops nowadays (used to be jets when I commuted weekly in the 1980's). The 717 is a great plane. Nice to hear from the cockpit crew with updates - many airlines don't bother any more (and they must have been rather busy up front). The flight was short - 25 mins in the air - with just two cabin crew to serve over 100 passengers (this 6.30 evening flight was full), so I expected them to be visibly stressed and even rude. And I was seated near the rear, so I assumed they would probably not get to my seat in time. I was wrong on all counts. They began the service 10 mins into the flight as we got to cruising altitude. Somehow, amazingly, the two cabin crew managed to serve everyone - even me (with a decent wrap and free wine). Then they managed to collect all the rubbish and do a pre-landing check. Despite the stress of serving so many customers in so short a time, they were friendly and efficient throughout. In some ways, this very short flight was a better test than a long-haul international service. Superb ! Wish I could afford to fly Qantas business class internationally!

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Qantas

Qantas

Overall Value for Money

4

Seat and Cabin Space

4

Customer Service

5

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

5

Recommend Airline