Passenger Review

United Airlines review by Lyndon

4 / 10

08 March, 2024 by Lyndon yates

Premium Economy

Flew from Orlando to New York, my wife left a bag on the plane, reported straight away in the airport and nothing turned up, either pilot, hostesses or cleaners have taken it. Our next flight from New York to Hawaii 11.5hrs the plane had come in from France. We booked premium economy and was Absolutely disgusting, the pull out food tray was heavily soiled with food on the floor. The pouch on the back of the seat had rubbish and dirty hand wipes left in it. We have travelled from Newzealand to USA on holiday totalling 12 flights in total. We will never book with united Airlines ever again.

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United Airlines

United Airlines

Overall Value for Money

1

Seat and Cabin Space

2

Customer Service

4

In Flight Entertainment

1

Baggage Handling

1

Check-in Process

4

Meals and Beverages

1

Recommend Airline