Norwegian review by Nikita

I had an exceptionally bad experience with their customer service on 19.07 in Oslo, Gardermoen. The attendant Andrei was very unresponsive and difficult in helping me with organizing a flight that was delayed by 3+ hours and after I insisted (friendly-like, but firm) he simply told me: "Go away" and proceeded to tell his colleague that I was simply some stupid Russian. When I walked back and spoke with Andrei's manager, She proceeded to call security instead of speaking with me. Not only is this an extremely rude and dangerous attitude (to use security officers as customer relations) but I was placed in an impossible position with law enforcement in Norway, my host country. Absolutely appalling training for customer service in Gardermoen for Norwegian!