If you need to make a complaint or contact the customer service about bad service or lack of information be prepared to get no help at all. As far as Finnair is concerned the customer is always wrong. They have the attitude that as long as something is mentioned in the small print, regardless how bad the experience is they are right and they will not look at weather the customer was treated fairly or not. Never again
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Finnair
Overall Value for Money
1
Seat and Cabin Space
3
Customer Service
1
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
1
Recommend Airline