Passenger Review

Qantas review by Andrew

5 / 10

26 July, 2022 by Andrew Bowyr

Economy Class

QANTAS outsourced it's baggage handling yet now blame "not enough people" for the woeful baggage experience which we experienced from MEL to MCY 19th July 2022. Checked bags arrived a day late... The truth must be bad business management is to blame for the baggage fiasco. Qantas dont seem to understand that the baggage is a non negotiable part of the items paid to transport. After 20 years with qantas loyalty gone now.

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Qantas

Qantas

Overall Value for Money

3

Seat and Cabin Space

4

Customer Service

4

In Flight Entertainment

1

Baggage Handling

1

Check-in Process

1

Meals and Beverages

4

Recommend Airline