Surprisingly contemporary and efficient airline for land-locked Laos. The airline has clearly gone to great lengths to train staff and pilots. Equipment and departure lounge in Luang Prabang all new. I would definitely fly Lao again. Good value for money. // Downsides: some staff have a low level of English and the Immigration Counters have almost no English and are ineffficient and error-prone.
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Lao Airlines
Overall Value for Money
5
Seat and Cabin Space
5
Customer Service
4
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
4
Recommend Airline