Passenger Review
Hawaiian Airlines review by Steve 2016-12-22
6 / 10
21 December, 2016 by ar
I flew Hawaiian BNE to HNL return on flights HA444 and 443 Airbus 330. Both trips were in Extra Comfort exit row 34 A and B on the way over and H and J return. The Extra Comfort premium was $150 USD which I thought was a little expensive. I have had the same seats on Singapore Airlines for $40 USD. But being 190cm I am willing to pay for the legroom. Cabin crew service was great, the amenities kit for Extra Comfort was classy compared to the base economy version. The in flight entertainment system was very clunky to operate and only had limited content compared to many other airlines. My wife could not get hers to work at all and part way through the flight it was shut down and given a master reboot that seemed to take a long time. The food was just average, but no one I know ever flies for the dining. I will fly Hawaiian again because it is the only direct flight from Brisbane since Jetstar stopped and I have decided that BNE - HNL - to mainland USA is a more comfortable flight at legs of around 9 hours and 5 hours with a stop over versus that brutal flight of 13 or so hours as a direct hop BNE to LAX. My BOSE QC35 headphones also made the trip a lot more pleasant.
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Hawaiian Airlines
Overall Value for Money
Seat and Cabin Space
Customer Service
In Flight Entertainment
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
Recommend Airline