Passenger Review

Solomon Airlines review by Geoff

5 / 10

27 August, 2019 by Geoff Gallagher

Business Class

So I just went to Munda from Brisbane with my son went to check in there was a special upgrade to business class for $350.00 thought that’s great value so I paid for my son and myself Boarded the plane looked in side compartment for TV wasn’t to be found asked flight attendant where is the TV he replied sorry sir they don’t work I replied what about the music he replied sorry sir it doesn’t work I then reclined my seat to settle in to my business class seat only to find the seat didn’t lock in So as I only have a short review limit I sent a email to Solomon airlines To my horror i was told your ticket was heavily discounted so no refund will be provided My issue is business class is a standard and Solomon airlines have a fleet of planes that don’t even come close to being of a standard to offer this service and they are Parteners with qantus so go figure I have tried to use the ombudsman but Australia doesn’t cover complaints for Solomon airlines For a national carrier this is a disgrace kid Ft your game Solomon airlines

0

Comments

No comments yet, be the first to write one.

Solomon Airlines

Solomon Airlines

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

3

In Flight Entertainment

n/a

Baggage Handling

4

Check-in Process

4

Meals and Beverages

3

Recommend Airline