Passenger Review

easyJet review by Luis

1 / 10

14 January, 2021 by Luis Rojas

Economy

Easyjet gave me problems. I have a flight from Seville to Gatwick on 7th of March which I want to change it and it is supposed I would have to pay the change difference. It doesn't happen. I tried to managed the booking for 23rd of April, same destination, and there is no fee difference, deduction. I have to pay the whole flight, all the price. I tried to call to customer service but they cannot do nothing. Even, there is more expensive. I asked if there is a possibility to speak with IT as it could be a mistake from the website but they said no. Conclusion. Easyjet is not flexible and I felt like I was theft as I have to pay a whole new flight when they specified only the difference fare to be pay. Easyjet - Difficultjet.

0

Comments

No comments yet, be the first to write one.

easyJet

easyJet

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

2

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

n/a

Recommend Airline