I had a terrible experience flying with Emirates! I flew from Denver -> Boston -> Dubai -> New Delhi. All my check-in bags were weighed in Denver to make sure that their weights are under the allowed limit but nobody asked me about the carry-on luggage. I was able to board the flights from Denver to Boston and Boston to Dubai without any issues. However, Emirates crew in Dubai suddenly realized that they have a "weight limit" for cabin luggage as well and forced me to pay $100 at the gate in Dubai. Why was my cabin bag not weighed in Denver or Boston? I could have made some weight adjustments in Denver when I had all my luggage with me. In addition to this, the crew at Dubai airport was suggesting me to "solve this problem" by finding another passenger with less baggage and "transfer" some stuff from my bag to his. Is this not a security violation? On one hand, you are enforcing "rules" at the middle of my journey and at the same time, you are giving me ideas on how to break them? Very very disappointed with Emirates! Please make sure that ALL your employees are aware of your policies.😒
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Emirates
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