United Airlines review by Lynne

I flew from Denver to Cleveland and paid $250 more to move from coach to first class and all I received was a glass of sparkling wine and a cup of coffee. No other options were offered to me by the flight attendant. I did receive your typical airline food packet which was expected. I never received any further beverage and the flight attendant wasn't much interested in providing me any further services. The area was exceptionally dirty. It certainly had not been cleaned in some time. (debris, carpet, seat, and magazine rack I would rate as filthy) I had to get to a bathroom, as fast as I could, when I departed to wash my face and hands. I would have received all the same in coach and saved $250. I have been a loyal United customer forever. This was the most disgusting plane I have ever been on.