Aeromexico review by Ginette

Do not trust the boarding time as being the start of boarding, in my experience it is the last 10 min of boarding. Do not trust boards for gate numbers. Ask an agent. We missed last leg of our itinerary of 3 flights Canada to Mexico, because of incorrect gate number on board, boarding time on boarding pass was 10 min before they closed the gate. They close the flight 20 min before departure. (These were not small planes that could possibly be boarded in 10 min) After having missed our last flight, which was 2hrs out of our 12 hr day. They wanted double the cost of our whole RETURN flight, to just do the last leg of our going itinerary. That is bad enough, but if you don't pay and book with another airline for 1/4 of the price, then they cancel all your return flights. They may have been cheaper, which is why we booked with them. What's worse Is I feel it is done intentionally so they can advertise low and make up profits in being completely unfair and gouging all while covering themselves in the fine print of their policies.