Following the proper procedure, I cancelled a pair of economy tickets in good time before the flight. The e-tickets are clearly marked as 'economy', and 'refundable/fees apply'. Cambodia Angkor's 'helpdesk' had to be sent the tickets multiple times before actually looking at them. Having been forced to agree that the tickets are economy, refundable, they say they "assume" that the tickets are a "technical problem". In spite of all the evidence to the contrary, they continue to claim that the tickets are really low-budget and non-refundable.
0
Comments
No comments yet, be the first to write one.
Cambodia Angkor Air
Overall Value for Money
Seat and Cabin Space
n/a
Customer Service
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
n/a
Recommend Airline