Volaris review by Lulu

I’ve travelled to over 50 countries & this airline was by far the worst I have ever been on. By far. Nothing was organized from the moment we got in line at the LAX airport. The airline has a young staff that do not know anything about organizing lines or explaining to customers where to go. The flight itself was extremely uncomfortable. No leg room. Flight home was infested with mosquitoes flying all over the passengers. On the way to Cancun we were told to pick up our bags and give them to the next flight. There was absolutely no direction or sign as to where to take them. We ended up having to carry them on the flight ourselves. Flight attendants again were bad at explaining anything. Flight was delayed by two hours with no explanation. Overall miserable experience.