Passenger Review

Emirates review by Cheryl 2017-03-24

6 / 10

23 March, 2017 by ar

Economy Class

As of this week (march 2017), an internal announcement to GR1s and FG1s has come out to advise they are to lose their single accommodation and be moved to sharing. This is the way they reward loyal, long standing service. No focus on employees because they think they're going to recruit new people easily buy what they don't realise is that the fresh blood have no interest in representing the values of the company or providing first class service. Customer satisfaction is already lower than previous years and will continue to decline, especially once they realise how badly staff are being treated. Emirates need to reward loyalty, not punish. Goal posts constantly changing... and not in a good way. Shame on you.

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Emirates

Emirates

Overall Value for Money

3

Seat and Cabin Space

4

Customer Service

2

In Flight Entertainment

4

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

2

Recommend Airline