Ryanair review by Rene

Be more helpful, Ryanair. Ryanair? Avoid like the plague. Ground crew is really 0% helpful. We were unable to check in online due to a Wi-Fi failure on the airport. We expected some consideration from the Ryanair-staff. That was quite naive.. We soon found that out!! After a rather unpleasant conversation, with a rather unpleasant person, we had to pay £100 for our boarding passes. But they ONLY accepted credit cards! Which we didn't have. So we couldn't fly. Staff were ice-cold. That's how they are trained. Finally, a friend paid for us. But we had already missed our flight because of this. Now we had to rebook our tickets. Of course, again we received the emotionless treatment of the staff and an extra 200 pounds lighter, we were finally able to leave the pigsty that is London Stansted Airport. Ryanair takes advantage of the fact people don't own a credit card, and they do this on purpose. It's just a low strategy to make a bit of extra money.