Passenger Review

Qatar Airways review by Kevin Kozinchik

5 / 10

14 December, 2024 by Kevin Kozinchik

Business Class
less than 1 month ago

They have the worst customer experience I have ever experienced. Recently had a 787 individual suite booked from Doha to JNB & they downgraded the plane to the old 777 with 2 seats on the window. Their service team refuses to change my flight to one with the 787 on the same day.

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Qatar Airways

Qatar Airways

Overall Value for Money

2

Seat and Cabin Space

3

Customer Service

1

In Flight Entertainment

3

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

3