Passenger Review
Volaris review by Nathalie Decarroux
2 / 10
17 December, 2024 by Nathalie Decarroux
Economy Class
less than 1 month ago
Disappointed with Volaris flight 116 (MEX-CUN). Denied boarding despite full fare, long delays, poor staff communication, and confusion at the gate. No response from Volaris after contacting them. This caused major inconvenience and stress. Unacceptable service
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Volaris
Overall Value for Money
1
Seat and Cabin Space
2
Customer Service
1
In Flight Entertainment
1
Baggage Handling
1
Check-in Process
1
Meals and Beverages
n/a