Qatar Airways review by Matvei Zhuravel

I'm a frequent flyer and one of the reasons I often chose Qatar airways was my trust in receiving their help in the case of problems with my luggage. But I found out that my trust was completely misplaced. This month I attempted to receive help from the steward more than one hour before the landing, with on turbulence in sight, and thrice my light was remotely turned off; so in order to get help I had to walk the cabin to the rear where the stewards were happily socializing together. This very time arrived to my home destination with my luggage broken. When I turned to the Qatar airways airport stuff, not only the help was not provided; on the opposite, I was shouted at and accused. Taken aback, I asked for the name of the Qatar Airways employee who was the behaving unacceptably, and he refused to answer. Then I used my right to document this with my phone camera, the Qatar airways employee attempted to KNOCK OUT the phone from my hands, several times! On this point I should have called the police. The bottom line - bear in mind that if you happen to fly with this airline, avoid getting into situations where you would require some help. Or better avoid this airline at all.