Passenger Review

Ryanair review by Muhammad Qasim

0 / 10

07 March, 2025 by Muhammad Qasim

Premium Economy
less than 1 month ago

“Rude and Unprofessional Staff – Avoid if Possible” Traveled with Ryanair from London Stansted to Gdańsk (Feb 28, 2025) for my father-in-law’s funeral, only to be met with disrespectful and aggressive staff at Gate 46. We were charged £110 for check-in and later £75 for a slightly bulky (but underweight) cabin bag, which we accepted. However, when I asked for a receipt, staff rudely said, “Can you fix my printer?” and refused to provide one. One staff member then threatened us, saying, “Shut your mouth, or you will be offloaded,” leaving my wife in tears. Completely unacceptable behavior. To top it off, our flight was delayed nearly an hour (17:35 scheduled, took off at 18:28). Pay a little extra for an airline that respects its passengers. Ryanair needs to train staff in basic customer service.

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Ryanair

Ryanair

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