Passenger Review

Sun Express review by Peter Stanley

2 / 10

13 March, 2025 by Peter Stanley

Economy Class
less than 1 month ago

Abysmal customer service on our Sun Express flight from Stanstead to Samarkand with a stopover in Izmir. They failed to load our luggage and we had to wait a full week till the next flight from Izmir. We understand that this is routine with Sun Express. Their website and lost luggage forms don’t work properly, and information and support from their staff at the airport was non-existent. Very disappointed, and we would warn travellers to avoid this airline.

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Sun Express

Sun Express

Overall Value for Money

n/a

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

1

Baggage Handling

1

Check-in Process

1

Meals and Beverages

1