Latest Airline Reviews

Horrific flight. Original flight cancelled and rebooked in planes and seats that don’t fit my body. Not given a seat that I paid for or could fit in. Complained on four different levels an no satisfactory response. Knees bruised and flew five hours in pain and discomfort.

One of my best economy long haul experiences in decades. My flight was the 26 hour trek from Melbourne to London with stops in Bandar Seri Begawan and Dubai. Cabin was comfortable, air temperature and ventilation was perfect and the cabin crew were more attentive and more genuine than Qatar's cabin crew on my outward business class journey had been. Catering was good and plentiful, and served at convenient times. I flew 3 sectors with 3 different cabin crews. The consistency and standard of service was jaw-droppingly impressive. I disembarked in London having thoroughly enjoyed the journey and looking forward to the opportunity to fly Royal Brunei Airlines again. Other airlines really need to take notice of this airline so they may learn how to "do it" properly. Thank you RBA.

I flew Qatar's Q-Suite from Doha to Melbourne Australia in mid October this year on a Boeing 777-300. Having just had a flight from London to Doha on which the cabin crew were exceptional, the cabin crew on my Doha to Melbourne flight were well below par. Disorganised, dismissive, disinterested, incompetent. No pre-departure drink was offered, they screwed up every aspect of my dine on demand requests in relation to meal times and which meal was delivered when and put simply were not really visible at all during the flight and not fit for purpose. For an airline with such a high opinion of itself, it was unacceptable. I flew from Australia back to London in Economy on Royal Brunei Airlines and the cabin crew and service standard on Royal Brunei far exceeded what I received in Qatar's business class. The Q-Suite was okay, lacked storage and ambient space, the bed was ok in terms of comfort, but the overall experience couldn't match previous flights I have enjoyed in Business Class on Etihad or even economy class on Royal Brunei.

It was terrible that they made us pay twice for extra luggage all because we checked in online and apparently it was necessary to do it in person to check our suitcase.

Will never fly Air France again. I had a flight from PTP Guadeloupe to Miami (3.5h flight) scheduled. I was staying in Miami one night to visit friends and had a separate flight to LAX the next day. The day before my flight to Miami, I received an email from Air France stating my PTP-MIA was cancelled with no option to rebook on a similar flight. When I called AF, customer service agent stated the only way to travel back to the US before monday morning was to travel via Paris. I had to cancel my non-refundable hotel in miami and flight to LAX and instead flew Air France PTP-CDG-LAX (22h flight). When I arrived at the PTP Guadeloupe airport, imagine my surprise (and anger) when I see the PTP-MIA flight listed as having left on time earlier that day. I have spoken to several AF agents in person and on the phone and no one is willing to give me an explication or reason for the cancellation, offer accommodations or take any accountability. I suspect Air France had overbooked the flight and kicked me off of it to sell my seat to someone else. I have filed an online complaint and request for compensation for my cancelled hotel/flight and received a response from AF stating they are not able to respond to me any time soon due to high volume of complaints...

Arik is the worst airline ever. Although this is not the first time Arik has cancelled my flight, this time I'm leaving a review so people can be aware of their actions and avoid using Arik. My flight for Dec 12, 01 PM QRW-LOS was first rescheduled to 11:00 AM the same day and was later cancelled. According to Arik, the next possible flight is 1/1/26, so I requested a refund, and they sent a refund form. This is not the first time Arik has refunded my money and their refund process is hectic, they will ask for your bank statement and many other irrelevant information. A friend of mine told me he had similar experience with Arik but they refunded the ticket back without him having to fill the form because he called from his UK number and threatened them. The first time Arik cancelled my flight was ASB-LOS, and they cancelled the flight just 1 hour before the time. If you know you have something important to do, DON'T USE ARIK. Don't say you were not warned!!

Exceptional flight from LHR to Doha on Qatar's A380 upper deck. The cabin crew was outstanding throughout. Thorough, precise, competent, efficient and exceptional. Being picky...they could have been a little more personal, but that's being churlish when something was so good. Seat and comfort was up there with the best, food and drink at a very high standard and a very nice ambience in the upper deck bar area. The business cabin seemed huge but the crew did make it seem smaller just by their elevated level of attentiveness. The Qatar lounge at Heathrow's a-la-carte offerings were of a high quality also. In a word, flawless - an experience to remember.

They lost my luggage and didn't take responsibility. After 3 months of delaying on their part, and 4-5 inquiries by me after formal complaint, they suddenly claimed this was Tarom Airlines responsibility,as they flew the last leg under Air Serbia. I had made a formal complaint via Tarom, who forwarded it to the responsible party-Air Serbia. Some person at Air Serbia is now lying and saying, after 3 months of correspondence and dealy, that they do not care to do anything and that I should start from square one and contact Tarom- again.

We missed our connection due to a flat tire, and the airline rebooked us on another carrier with layovers too short to retrieve our bags and check in again. We ended up having to go through three different airports and arrived at our destination 10 hours late. The meal vouchers were disappointing as well—only valid for the cheapest items at the restaurants they assigned.

Compramos nuestros billetes muy cómodamente a través de la aplicación móvil y, cuando llegó la hora del vuelo, hicimos el check-in muy fácilmente. Tampoco nos hicieron esperar mucho al embarcar. Embarcamos a tiempo. Ni siquiera nos dimos cuenta de cuándo despegó y aterrizó el avión. Fue muy agradable.