Air India Express, a subsidiary of Air India, is a low-cost carrier that primarily serves the Indian subcontinent and the Middle East. Since its inception, the airline has aimed to provide convenient, economical flights for the budget traveler without compromising safety and comfort. The airline's foundation reflects a response to the burgeoning demand for affordable travel options among the Indian expatriate community in the Gulf and Southeast Asia, as well as domestic travelers within India. The fleet of Air India Express is noted for being streamlined and efficient, composed exclusively of narrow-body jets which are ideally suited for short to medium-haul flights. This selection allows the airline to maintain a simplified operations model and enables them to offer lower fares compared to traditional, full-service carriers. The exterior of the aircraft features a unique design, showcasing India's culture, heritage, and colors, which adds a distinctive dimension to its brand identity. Air India Express places a strong emphasis on customer service, ensuring that passengers have a pleasant experience from booking tickets to reaching their destination. While it is a budget airline, it strives to provide amenities that enhance comfort and convenience, including hot meals and limited onboard entertainment options. The airline also caters to the needs of its diverse consumer base with multi-lingual staff and varied meal choices reflecting the cuisine of the destination countries. Predominantly serving the Indian Diaspora, Air India Express plays a crucial role in connecting families and facilitating travel for both leisure and professional purposes.