About Emirates
Emirates, known for its high standards of service and expansive network, is a prominent airline based in Dubai, United Arab Emirates. Established by the Dubai government in the mid-1980s, it started operations with just two leased aircraft but quickly grew to serve its first destinations across the Middle East and beyond. From its inception, Emirates aimed to connect Dubai to the rest of the world, thereby enhancing the emirate's position as a significant hub of international trade and tourism. As the airline expanded, it played a critical role in transforming Dubai into a global aviation hub, promoting not only increased connectivity but also influencing major developments at the Dubai International Airport.
Over the years, Emirates has developed one of the world’s largest fleets among global carriers, continuously adopting newer, more efficient aircraft, which helped the airline in its efforts to maintain a modern and environmentally-friendly fleet. This focus on maintaining a sophisticated and technologically advanced fleet has enabled Emirates to offer notably high levels of comfort and reliability across a extensive network of international destinations. Furthermore, the airline's commitment to fleet innovation is closely tied to its overall customer service philosophy, which emphasizes luxury, quality, and attention to detail.
Emirates is distinguished by its wide array of services designed to enhance passenger comfort both on the ground and in-flight. It has been an industry leader in terms of in-flight services, including personal entertainment systems and connectivity solutions that allow passengers to stay connected while flying. On the ground, Emirates operates luxurious lounges in various major airports around the world, offering affluent dining and relaxation options. The airline's dedication to providing a superior travel experience includes an emphasis on exquisite in-flight dining, with menus created by international chefs. Emirates’ holistic approach to service, emphasizing innovation in passenger comfort and convenience, has garnered it a reputation as a preferred choice for both business and leisure travelers globally.
Overall Value for Money
3.1
From 398 reviews
Seat and Cabin Space
3.5
From 395 reviews
Customer Service
3.2
From 404 reviews
In Flight Entertainment
4.0
From 397 reviews
Baggage Handling
3.1
From 36 reviews
Check-in Process
2.9
From 38 reviews
Meals and Beverages
3.5
From 395 reviews
Recommend Airline
47.6%
From 414 reviews
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