About Fastjet

Fastjet is an airline known for its budget-friendly travels, primarily catering to customers in Africa. It was established with the vision of becoming a continent-wide airline that would make air travel accessible and affordable for the masses, breaking away from the traditional model that saw airfares being prohibitively expensive in much of Africa. The airline’s history reflects a commitment to overcoming challenges such as stringent regulatory environments, complex logistics, and varied customer expectations across different nations. The fleet of Fastjet is tailored to meet the needs of its regional market with a focus on efficiency and reliability. They maintain a selection of aircraft suitable for short to medium haul routes, aligning with their goal of providing low-cost travels. The choice of aircraft underscores Fastjet’s operational philosophy of keeping overhead costs low while maximizing the number of routes they can offer. This strategy enables them to keep ticket prices competitive, attracting a broad segment of travelers, from business professionals to tourists and locals traveling between cities. Fastjet’s services have been designed with the customer’s budget in mind, yet without compromising on safety and basic comforts. They offer streamlined services that include options for add-ons, allowing travelers to customize their journey according to their needs and budget. This includes choices on luggage, on-board services, and seating preferences. Importantly, Fastjet also invests in technology to simplify the booking and check-in processes, making air travel more accessible through user-friendly online platforms and mobile applications. Their approach to customer service is centered around transparency and responsiveness, aiming to build trust and customer loyalty in competitive markets.

Latest Passenger Reviews for Fastjet

View All
Anna Lucas
Anna LucasNov 12, 2025
Copa Airlines

I've flown Copa twice, once from Washington, D.C., IAD, and once from Denver, DIA. Both, I thought, were great experiences. When flying from IAD, my flight was delayed from Washington to Panama City, resulting in me missing my connection to Guatemala City. However, although this was annoying, it was handled very well. Because I missed the last connection of the night, the airline put every passenger on the plane up in a hotel in Panama City, a very nice one called Hotel Megatropolis, at no cost to us. They also bussed us there, and gave us meal vouchers. They also automatically rebooked us on the next flight out in the morning, and then gave us a time in the morning to be bussed back to the airport, early enough for everyone to make their connections without a time crunch. I was an 18-year-old female solo traveller for this trip, and I felt very safe and relaxes with this hiccup in the trip. My morning flight to Guatemala City was easy and on-time, and my trip back to Dulles a week later was uneventful. A few months ago, in May, I also flew Copa again from Denver, DIA, to Panama City, and used Copa's stopover program for two days, which was very easy and unproblematic, and then flew from Panama City, to Nassau, Bahamas. I had some issues with seat assignment, where I booked my ticket and it said I had chosen my seats, yet when I checked the reservation a few weeks later, they weren't there, but I called Copa customer service and they were able to help me fix it very quickly, and they spoke good english. This was also a very easy flight otherwise, no hiccups with this trip, and the flights were on-time. I understand some people have had bad experiences with this airline, but I personally have only had good experiences and would definitely recommend it to anyone looking to book affordable flights to/from Central and South America, or the Carribean.

4 / 10

Share your thoughts and experiences

or

By joining our newsletter, you agree to our Privacy Policy