About Kunming Airlines

Kunming Airlines is a regional airline based in Kunming, Yunnan, China, primarily serving destinations across China with an emphasis on those in the Yunnan province. The airline, established and starting operations in the late 2000s, was founded with the support of both private investors and large existing airlines, which provided expertise and support to the fledgling company. Over the years, Kunming Airlines has focused on expanding its network to include not only domestic destinations but also select cities in neighboring countries. It has positioned itself as a crucial player in boosting regional connectivity and supporting the local tourism and business sectors by facilitating efficient travel. Kunming Airlines operates a modern and efficient fleet designed to suit the varied geographical features and airport conditions within its network. The selection of aircraft has been carefully considered to ensure safety, operational reliability, and cost-effectiveness. These aircraft enable the airline to maintain frequent and regular services, optimizing connectivity between major cities and smaller towns. The focus is on enhancing passenger comfort and maintaining environmental standards, reflecting their commitment to customer satisfaction and sustainable practices. The airline maintains a keen interest in technological advancements, continually updating its fleet to include more fuel-efficient and technologically advanced aircraft. The airline offers a range of services designed to enhance the travel experience of its passengers. These include both on-ground and in-flight services that emphasize convenience, comfort, and efficiency. Catering to both business and leisure travelers, Kunming Airlines provides various classes of service, tailored to different needs and preferences. Onboard services include meals designed keeping in mind local flavors as well as international cuisines, entertainment options, and other amenities that make traveling more enjoyable. Additionally, Kunming Airlines focuses on customer service, with training provided to all frontline and in-flight staff to ensure a high level of customer interaction and satisfaction. Their service offerings are continually reviewed and updated to keep pace with customer expectations and industry trends.

Latest Passenger Reviews for Kunming Airlines

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Norrie Sanders
Norrie SandersNov 17, 2025
Lufthansa

Lufthansa lost my luggage on a flight within Europe. Inconvenient, but mistakes happen. The airport’s lost luggage officer was very helpful and filed a report immediately. A week later an airport officer advised that the bag had turned up and I was able to collect it from the airport. It had a tag on it showing that it had been sent to the wrong airport. So why I am writing this? Well, my issue is that Lufthansa made no attempt to contact me at the time and despite months of trying, no apology or compensation. Lufthansa knew immediately about the loss because the airport had sent them a report and there was a note on the Lufthansa website saying that the loss had been reported. But I was given zero information about whether my luggage was still in transit or lost for good. The website would not issue a tracking number because of the airport report. A few days later, assuming that the baggage would not be returned, I made a compensation claim, for which I simply received a proforma request for more information, without acknowledging that they already knew where the bag was. Months later, still with nothing from Lufthansa, my travel agent advised me to lodge a feedback form. Once again, nothing happened. When the agent followed up, Lufthansa’s offered only platitudes, implying that reporting of the luggage loss and the problems with their tracking and contact system were my fault. They still have never acknowledged that they knew of the loss, let alone acknowledge that I am out of pocket. Months later, they are even asking for proof of the airport’s lost luggage report, even though they were advised on the day of the flight and they eventually found the luggage and forwarded it. I have no complaints about the cabin staff or on-board meals. But their customer relations are appalling.

3 / 10

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