United Airlines
About United Airlines
Passenger ratings
Overall Value for Money
2.1
From 477 reviews
Seat and Cabin Space
2.6
From 474 reviews
Customer Service
2.5
From 483 reviews
In Flight Entertainment
2.5
From 384 reviews
Baggage Handling
3.1
From 61 reviews
Check-in Process
3.0
From 66 reviews
Meals and Beverages
2.5
From 409 reviews
Recommend Airline
20.5%
From 492 reviews
Latest updates
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Latest reviews
View allUnited Airlines has hidden fees & deceptive practices. United Airlines forced me to pay a $50 fee for my travel size luggage. United indicates we must sign up for MileagePlus to get free WiFi. I still had to pay $10 for WiFi. These are Spirit Airlines like tactics.
2 / 10
flight for 20 hours turned into 38.5 hours. don't lose money time and energy. United tells you, you will be reimbursed for lost baggage and hotel, but no even when waiting from 11:55 until 1600 next day. Please see uploaded images. Way worse than I can describe in 280 characters.
1 / 10
Fully refundable tickets thru united.com turned NONrefundable. Criminal! If you miss a flight, nobody in any airport can help and you must use the app or call a call center in India. They do NOT offer hotel or meal vouchers for missed flights under any circumstances. Beware!
1 / 10
