About WestJet
WestJet, a Canadian airline established in the mid-1990s, began as a low-cost alternative to the country's competing major airlines. It was founded with the goal of providing affordable travel options within Canada. The growth of WestJet has been significant and strategic, transitioning from a regional service to an international carrier. This expansion allowed WestJet to not only increase its market presence in Canada but also extend its reach to various destinations in the United States, Europe, Central America, and the Caribbean. The airline was born from the idea of creating a more customer-focused experience compared to its competitors, which translated into friendly service and competitive pricing.
The fleet of WestJet is diverse, tailored to efficiently serve both short-haul and long-haul routes. This adaptability has allowed WestJet to cater to a variety of customer needs and preferences, enabling it to effectively compete in both the domestic and international markets. The composition of the fleet reflects WestJet's operational priorities and commitment to maintaining a modern and reliable lineup of aircraft. The airline emphasizes environmental considerations, aiming to make its operations more sustainable through the deployment of more fuel-efficient aircraft and other green initiatives.
WestJet offers a range of services designed to enhance passenger comfort and convenience. The airline provides various classes of service, giving passengers the option to choose according to their requirements and budgets. Additional services include a rewards program, which allows frequent flyers to earn points that can be redeemed on flights, upgrades, and other services. WestJet has also invested in technology to improve the efficiency of its operations and customer service, including online check-in, a user-friendly website, and a mobile app. These tools aim to streamline the travel process and provide a seamless experience for passengers from booking to landing.
Overall Value for Money
2.6
From 90 reviews
Seat and Cabin Space
2.9
From 83 reviews
Customer Service
3.1
From 89 reviews
In Flight Entertainment
2.5
From 67 reviews
Baggage Handling
2.1
From 10 reviews
Check-in Process
2.1
From 12 reviews
Meals and Beverages
2.7
From 70 reviews
Recommend Airline
35.0%
From 100 reviews
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