Virgin Australia has been awarded the Airlineratings.com Best Cabin Crew award for 2024 for the sixth time in a row.

AirlineRatings.com is the world’s only airline safety, product, and rating website that promotes excellence and innovation in the airline industry, and the pinnacle of these efforts is its Airline Excellence Awards which this year are being rolled out over six weeks.

AirlineRatings.com Editor-in-Chief Geoffrey Thomas said, “Virgin Australia’s cabin crew treat every passenger as a special.”

“Their commitment to passengers is quite outstanding and is a benchmark of what cabin service should be across the industry. This service extends to the ground staff, where the standards are just as high.

"Virgin Australia cabin crew are always being mentioned positively in passenger feedback," Mr Thomas said.

READ: WHY I USED TO HATE VIRGIN AUSTRALIA, BUT NOT ANYMORE

Virgin Australia CEO, Jayne Hrdlicka said she was thrilled to see the Virgin Australia cabin crew team recognised once again in the awards, which take into consideration airlines around the world.

“One of the joys of working for an airline is hearing the extraordinary stories right across our network of our crew going the extra mile in their service, and it is that signature flair that each individual brings that makes flying with Virgin Australia so special,” Ms Hrdlicka said.

“This award comes as no surprise as it is a true reflection of our incredible cabin crew who work hard every day to consistently deliver the service we are known and loved for, and winning this award for an incredible sixth time in a row is a wonderful recognition of our team.”

For rankings, the editors of AirlineRatings.com, some of the most experienced and awarded, combine international industry and government audits, with another 11 key criteria that include: fleet age, passenger review ratings, investment rating, and key product offerings to arrive at a ranking.

Added to that the editors monitor passenger feedback as well as personal experience.

Last week we announced Qatar Airways as the winner of Best Catering and Emirates Bst IFE for 2024 and next week on April 9 we will announce Best Cabin Classes – First, Business, Premium Economy and Economy.

The other dates are:

April 9: Best Geographical Winners – Long Haul & Regional Airlines

April 16: Best Environmental Airline

April 23: Best Low-Cost Airlines & Top Twenty LCCs

April 30: Airline Of The Year & Top Twenty

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Airlineratings.com is packed with information about air travel and answers questions that many of us may have thought of, but didn’t know who to ask. Well, now you do!

Airlineratings.com was developed to provide everyone in the world with a one-stop shop for everything related to airlines, formed by a team of aviation editors, who have forensically researched nearly every airline in the world.

Our rating system is rated from one to seven stars on safety – with seven being the highest ranking. Within each airline, you will find the country of origin, airline code, booking URL and seat map information. The rating system takes into account a number of different factors related to audits from aviation’s governing bodies, lead associations as well as the airline’s own safety data. Every airline has a safety rating breakdown so you can see exactly how they rate.

Over 230 of the airlines on the site that carry 99 per cent of the world’s passengers have a product rating. Given that low-cost, regional and full-service carriers are so different we have constructed a different rating system for each which can be found within each airline.