Frontier Airlines review by Brian

I was online trying to add a checked bag to my flight and I somehow accidentally cancelled my flight. I immediately called back and advised them of the mistake. I spoke to 5 different people and I escalated it all the way to customer relations. They all advised me that regardless if it was an accident that I would have to pay an additional $311 to keep my flight. I was shocked. They then tried to charge me $10 for making the change through representative. I strongly recommend paying extra to book through any other airline. It is not worth the small savings you get by going through Frontier. I have never been the victim of a policy like this that is enforced regardless of circumstance and will never be flying Frontier again.