Is quite possibly the worst Airline you can be stuck with. I say "stuck" because I don't believe anyone should ever voluntarily choose American Airlines. I was told that I would not be charged for my change of flight by one individual and after I was hung up on I called by to the worst customer service I have experienced in a long time. I was given a estimate of $425 for a one way where other airlines had the same flight for $150. This is why the airline is suffering.
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American Airlines
Overall Value for Money
1
Seat and Cabin Space
n/a
Customer Service
1
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
n/a
Recommend Airline