Scoot review by Kris 2017-07-21

My flight was from Singapore to Melbourne, which is more than a 6 hour flight. For a flight of this duration I found it unacceptable that there were no inflight entertainment screens. On such a new plane at that! Even if you were willing to purchase entertainment, like I was, you would be out of luck! There were no USB ports to charge your own device should you wish to watch one of your own movies either! Water had to be purchased and was not made freely available like on other budget airlines I've flown, such as Jetstar and AirAsia. Cabin staff were just going through the motions! I was eagerly waiting for them to get to my row to buy some water, but when they finally got there, before I had a chance to ask for anything they had moved on right past me! Also, I'm pretty sure I heard them announce that eating your own food is not permitted on their flight. I'm not sure what you are meant to eat if you have not pre-ordered food, as there were no menus available and for all I could tell, there was no option to purchase any food on board. Although, this impression could be partly attributed to the poor service from the cabin staff. I would never fly scoot again!