Bangkok Air review by Pui 2016-08-30

I am an ex-pat living in Koh Samui and have flown Bangkok Airways dozens of times to many destinations including Hong Kong, Singapore, Kuala Lumpur, Phuket and Bangkok. I have flown both business (blue ribbon) class as well as economy. I have also at one point qualified for their Premier frequent flyer category for one year which provides access to their Blue Ribbon (business class) Lounge for you and a traveling companion even if you fly economy, as well as separate check-in line. I have always found this airline to be very friendly and efficient, with superior in-flight service. Considering the short haul of most flights, their meal/snack service is perfectly adequate. It does vary considerably depending on flight though. The ATRs seem to get a small cold meal like a sandwich, whereas the Airbuses get a normal hot meal. The Blue Ribbon Lounge is as good as any business class lounge for other airlines, especially at BKK Airport with multiple massage chairs and private TV lounge areas. Their normal lounge that all passengers are eligible for is also a very nice perk of flying with Bangkok Airways, serving snacks like chicken pastry puffs, small sandwiches, brownies & sticky rice.