Czech Airlines review by Caitlin 2016-10-26

Flight from Prague to Copenhagen was delayed, which was fine. I was on a deadline but I could still make it at this point. Then, at the gate, the attendants wouldn't let me take the small suitcase I'd been using as a carry-on on 4 previous flights - one previous with Czech Airlines from Rome to Prague since I had an hour and a half layover in Prague flying from Rome to Copenhagen - onto the plane. They made me pick it up at baggage claim in Copenhagen. Doing this made me late for the train to my final destination which meant I had to wait an extra two hours for a train that would take three hours to arrive. I did not get to my destination until 3 o'clock in the morning because of the gate attendants. They weren't even polite about what they were doing. I told them that I could take my computer out of the front and that would make it fit, but they stuck a tag on the suitcase and told me that I could take my computer out and bring it on the flight, but that I had to pick my suitcase up in Copenhagen. I did not get the attendants' names, but I was not impressed by their service.