Porter Airlines review by Trish 2017-08-09

I will think long and hard before I use the services of porter. Today when I checked in for my flight I was told that another flight was booked under my name. I had never received an itinerary and the flights were booked on line and only 14 minutes apart. I did not know that two flights were booked so I didn't know to cancel. I have been on the phone for 4.5 hours trying to get my money back. I was told it was my problem. So far in July I have flown with porter three times return to the states and Sault Ste Marie. During this time I have been delayed more than 5 hours and on a phone 4.5 hours. I received one leg returned to my credit card. I don't think I will be flying with porter unless I am desperate in the future. I have been a good client and this is how they treat me.