Worst airline I've ever flown. Horrendous customer service. Paid for seats together didn't get them. Got no explanation why and there was no manager to talk to. When I called customer service they hung up on me. Do not care about their customers at all. The flight was so cold. It was freezing to the point of discomfort and pain. The food was disgusting and so wasteful because people were barely eating it. Terrible airline. Avoid.
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China Eastern
Overall Value for Money
1
Seat and Cabin Space
3
Customer Service
1
In Flight Entertainment
3
Baggage Handling
3
Check-in Process
1
Meals and Beverages
1
Recommend Airline