Terrible customer service. Targeting customers to pay for extra luggage at all costs without informing them properly. Used to serve a snack but now not even a glass of water. Terrible standard. Have been flying with them for 12 years but seriously reconsidering now. Zero respect for customers and service way below average for a non low cost airline. Would recommend to use as last resource only.
0
Comments
No comments yet, be the first to write one.
TAP Portugal
Overall Value for Money
1
Seat and Cabin Space
4
Customer Service
3
In Flight Entertainment
n/a
Baggage Handling
1
Check-in Process
n/a
Meals and Beverages
n/a
Recommend Airline