Aer Lingus review by Viktoria

Although there was a huge queue for the passport control at Amsterdam Airport and had to spend 45 minutes in security lines, I managed to get to the gate 15 minutes before departure time, but the assistant didn't let me on board, as the door was already closed even though people were stuck at airport control. They ruined my birthday weekend with my family. Totally inhuman treatment and they refuse to give any refund, the customer service is not available during weekends and during weekdays after 20 minutes waiting time they hang up if they receive a complaint. WORST company ever!!!