Passenger Review

Scoot review by mick

1 / 10

15 April, 2020 by mick tobor

Economy

our scoot nightmare (part 2) shock 5: The tricky boarding stuff sent us to Transfer D: „there’s a Scoot office“ taking care of everything and they will help us. But in transfer D there’s just a night staff, who can’t do anything for us and many other Scoot nightmare guests. shock 6: No service, no food, no water, no help at all - while waiting more than 6 hours! shock 7: Our luggage is not available - it’s behind immigration counters. If we go out, we’ll be quarantined for 14 days. shock 8: The Scoot manager is kidding us: We need a medical certificate, we would get it in a clinic nearby. But this clinic doesn’t test anyone - and the manager should know it. shock 9: No flight money back! The manager was generous enough to give us the flight to Bangkok (instead of Athens). We could hardly remain cool. No shock, almost expected: Since march 20 Scoot didn’t refund anything, doesn’t answer emails.

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Scoot

Scoot

Overall Value for Money

n/a

Seat and Cabin Space

n/a

Customer Service

1

In Flight Entertainment

n/a

Baggage Handling

1

Check-in Process

n/a

Meals and Beverages

n/a

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