Thai Airways review by Thomas

I am giving my age away, but I am one of many who consider the 747 the ‘Queen of the Skies’. So I was thrilled to see that our first leg on our flight from Mumbai to Chiang Mai was onboard a Thai Airways 747-400. They say you should never go back to childhood memories, like where you grew up. The same goes for aircraft. The “Queen” that took us from India to Thailand was a tired old lady. The seats hadn’t been cleaned in ages and some were broken. The monitors in the seat backs were still original equipment. The staff on the other hand were amazing. From the moment we w=arrived at check-in to final farewell on disembarkation – it was smiles, smiles and more smiles. If this review were on service alone it would be 10 thumbs up. But then the food was served – a bitter disappointment. Our connecting flight (Bangkok to Chiang Mai) onboard one of Thai Airways’ newer A330s was a refreshing change. Everything worked, the staff were great and luckily the flight was too short for a meal, other than a light snack (which was okay). 4 Thumbs Up