Passenger Review

American Airlines review by Victoria 2016-07-17

3 / 10

16 July, 2016 by ar

Economy Class

Our flight in was extremely uncomfortable, no leg room, bad chairs and very rough landing. Our outgoing flight had slightly better chairs, still no leg room, and there were constant drops of water falling on me throughout the flight from the ac unit. I mentioned this to the flight attendant and all she said was in order to make it stop she would need to set it to 80 F degrees. No apology for the discomfort whatsoever. We were also delayed for 45 minutes without explanation. I am disgusted that this is what I got for the money spent.

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American Airlines

American Airlines

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

2

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

n/a

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