Passenger Review

Japan Airlines review by Catherine

5 / 10

12 June, 2023 by Catherine Liu

Economy Class

How language and culture barriers can ruining an entire travel experiences. Got yelled at by flight attendants, because she can’t understand my question. Under appreciate economy class, Flight delayed, economy class was the only class not even offer water during the wait. Used to be my favorite airline, what’s going on?

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Japan Airlines

Japan Airlines

Overall Value for Money

3

Seat and Cabin Space

3

Customer Service

1

In Flight Entertainment

2

Baggage Handling

3

Check-in Process

2

Meals and Beverages

2

Recommend Airline