This airline's baggage fee scam is just horrible. What they are doing is borderline extortion. I had to pay $162 usd worth of baggage fees for a $159 flight. Their website is not user-friendly. Spent hours trying to do research and going through their website just to add a bag. I tried everything to not have a nightmare at the airport, but it happened anyway. DO NOT use them!
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IndiGo
Overall Value for Money
1
Seat and Cabin Space
3
Customer Service
2
In Flight Entertainment
n/a
Baggage Handling
1
Check-in Process
1
Meals and Beverages
1
Recommend Airline