I had a very bad experience . the staff was rude and their English was poor. Same thing happened with the ground staff, not trained, very unpolite and not caring at all about my issue.
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China Eastern
Overall Value for Money
2
Seat and Cabin Space
1
Customer Service
1
In Flight Entertainment
3
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
3
Recommend Airline