Passenger Review

Lufthansa review by Adele

4 / 10

04 March, 2023 by Adele Mergnat

Economy

Avoide this company, worst airlines with worst customer service. They cancelled my flights from France to NZ the day before leaving. I called and emailed them many times but never had any answer. My only option was to book a new flight last minute. 6 months later I'm still fighting with Lufthensa to reimburse me and compensate for the extra spending.

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Lufthansa

Lufthansa

Overall Value for Money

1

Seat and Cabin Space

2

Customer Service

1

In Flight Entertainment

3

Baggage Handling

3

Check-in Process

2

Meals and Beverages

2

Recommend Airline